At an Apple Store, workers don't seem to be selling (or working) too hard, just hanging out and dispensing information. And that moves a ridiculous amount of goods: Apple employees help sell $4,000 worth of product per square foot per month. When employees become sharers of information, instead of sellers of products, customers respond.
11.04.2007
Inside selling Apple
Macs Rawk. (but we already know this.) This story shows that from the inside.
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